Privacy Policy

This website contains information about the services and courses offered through The Bournemouth and Poole College.

Every effort has been made to ensure the accuracy of the information contained on this website but The College cannot accept any responsibility for errors or omissions, or for any consequences arising from the use of information contained on the site.

The College reserves the right to introduce changes to the information given including the addition, withdrawal, relocation or restructuring of courses. We also reserve the right to update our terms and conditions and privacy policy without notice.

The College is not responsible for the content or actions of external Internet sites.

The College also cannot take any responsibility for any translations made by any translation tool used to convert the website's contents. Additionally we cannot guarantee complete accuracy in the translation of any content created in any language other than English .

If you provide your personal data to us, for example by submitting an enquiry or application form, we will process your information as set out in our privacy notice.

We monitor and record extensively connections to and from college servers. We do this for security and in order to detect and prevent abuse as well as for statistical and performance measurement purposes. The monitoring data we collect includes browser type, domain names, traffic volumes, temporal data, IP information, and data posted from web-forms on our website.

By using this website you accept that anonymous data will be collected about how you use the website, for example what pages have visited and for how long. Also when you click a link that takes you away from the website it will tell us what site you visited. In all cases this data is totally anonymous and cannot be traced to you in any way. Data collected is only used to help us understand how the website is used so that we can for example improve how our website works. If you wish to stop this happening you can disable the use of cookies within your web browser settings (either for all websites or just this website). The data is collected by a third party provider (Google Analytics) and for that reason we cannot place any restrictions on how data is collected or how they collect or manage it. However the information is kept safe, secure and anonymous and is only available to The College and will only be viewed by The College and approved associates where required.

We use "cookies" on some parts of our site to improve the quality of the service we offer, especially to enable users with visual impairment to alter the appearance of our site to meet their needs.

Cookies are small electronic files which a website can transfer to a user's hard drive to identify a user and personalise their use of that website.  Our web server automatically collects standard information such as a user's IP address, browser type, operating system, access times, etc. We also use cookies to offer ways to customise your user experience should you wish such as accessibility tools like text size increasing and decreasing.

Bournemouth and Poole College uses Google Analytics software which places cookies on a user's device to provide us with aggregated usage data of the Bournemouth and Poole College website.

Google Analytics uses first-party cookies to track visitor interactions.  These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.  These cookies do not collect information that identifies a visitor.  Browsers do not share first-party cookies across domains.

Analytical cookies allow us to count the number of visitors to our website, and to see how users move around the site when they are using it.  This helps us to improve the quality of the delivery of our web materials.  No personal information is collected or retained by means of the cookies used to generate this statistical information.

Information on the cookies used by the default configuration and use of Google Analytics is available here.

The cookies for Google Analytics are created automatically unless the user’s browser is set to refuse them.  Users can set their browsers to accept or reject all, or certain, cookies.  All recent versions of popular browsers give users a level of control over cookies.  Further detail on how to control how webservers use cookies on your computer (including Google Analytics cookies) is available on the AboutCookies.org website, which contains a guide to deleting and controlling cookies.

hibu (UK) Limited have a pixel on our website which enables cookies to be dropped onto user's machines. These cookies may be used to target those users on third party websites within the Yell network. Please go to www.youronlinechoices.com if you wish to know more about behavioural targeting, and if you wish to opt-out of being targeted for any behavioural advertising by any member of the Internet Advertising Bureau, including hibu (UK) Limited.

As a user you can prevent Google Analytics collecting traffic log data.  To provide website visitors with more choice on how their data is collected Google Analytics has developed the Google Analytics Opt-out Browser Add-on.  The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

If you want to opt out, download and install the add-on for your current web browser, it is available from http://tools.google.com/dlpage/gaoptout and enables a user to opt out. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

We will collect personal information from you when you apply to become and while you are a student of the College.  

This might include: 

• Your name, title, preferred name and pronouns, legal sex, date of birth and national Insurance number. 
• Your home address, time at that address, whether living away from home during your time at college, telephone numbers, email address, and emergency contact name and numbers. 
• Whether you have any convictions or current proceedings against you 
• Name, contact numbers, address, email address of the primary and secondary person that has parental responsibility for you, including their relationship to you and whether you live with them. 
• Legal nationality, normal country of residence an whether you have been settled in the UK for 3 years prior to starting your course, the ID you have shown us, whether an Enhanced eligibility check is required, the funding eligibility reason and your ethnicity. 
• Qualifications level attained prior to commencement of your course, previous schools attended, whether you course is an apprenticeship 
• Whether you have and the nature of any disability or learning difficulty and the need for special examination arrangement 
• Employment status, length of employment or unemployment, whether and which benefits are received. For adult funded courses whether your benefit or income is lower than given thresholds  
• Consent to data sharing 
• A current photo 

Once you are studying with us we will collect data related to your course of study. 

This might include performance and attendance data, health, safety, wellbeing and safeguarding records.  Note that we may also gather data in other media to include CCTV, email, Internet usage and call monitoring. 

Where we collect your special category personal information, we do this on the basis that there is a substantial public interest for us to do so as it is necessary for the purposes of carrying out our obligations to the funding bodies.  Special categories of personal data are personal data that reveal a person’s racial or ethnic origin, political opinions, religions or philosophical beliefs, trade union membership, genetic data (i.e. information about their inherited or acquired genetic characteristics, information about their physical, physiological or behavioural characteristics (such as facial images and fingerprints), physical or mental health, sexual life or sexual orientation and criminal records). 

We may process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following: 

• To interact with you before you are enrolled as a student, as part of the admissions process (e.g. to send you a prospectus or answer enquiries about our courses) and once you have enrolled, to provide you with the services as set out in our Learner Agreement; 
• To provide support for special requirements and medical conditions; 
• To deal with any concerns or feedback you may have; 
• For any other purpose for which you provide us with your personal data. 

We may also process your personal data because it is necessary for the performance of our tasks carried out in the public interest or because it is necessary for our or a third party's legitimate interest. In this respect, we may use your personal data for the following: 

• To provide you with educational services, including communicating with you in relation to your course; 
• To monitor and evaluate the performance and effectiveness of the College; 
• To maintain and improve the academic, corporate, financial, estate and human resource management of the College; 
• To promote equality and diversity throughout the College; 
• To seek advice on our rights and obligations, such as where we require our own legal advice; 
• Recovering money you owe to us; 
• For fundraising purposes. 

We may also process your personal data in order to comply with our legal obligations. In this respect, we may use your personal data for the following: 

• To meet our compliance and regulatory obligations, including Ofsted inspections and providing Destinations Data, including Graduate Outcomes; 
• To meet our compliance with anti-money laundering laws and safeguarding requirements; 
• For the prevention and detection of crime; 
• In order to assist with investigations (including criminal investigations) carried out by the police and other competent authorities. 

We may also process your personal data where we have your specific, explicit consent to do so. In this respect, we may use your personal data for the following: 

• Contact you for direct marketing purposes.

For the purposes referred to in this privacy notice and relying on the bases for processing as set out above, we may share your personal data with certain third parties. We do not share personal information with anyone unless the law and our policies in accordance with the GDPR allow us to do so, or if we have specifically obtained consent. Otherwise, there will always be an agreement or contract in place to ensure that your data is handled in accordance with the College’s Data Protection Policy by the third party. We may disclose limited personal data to a variety of recipients including: 

• Agents and contractors where there is a legitimate reason for their receiving the information, including: 

1. third parties who work with us to provide student accommodation; 
2. third parties who work with us to provide student support services (e.g. counselling); 
3. third parties who work with us to provide work placements; 
4. internal and external auditors. 

• Those with a legitimate or legal interest in tracking student progress and attendance, including: 
• student sponsors (e.g. the Student Loan Company, research sponsors, Research Councils, NHS); 
• current, previous or potential education providers (for example, where you are joining from a school, to enable them to fulfil their statutory obligation to provide Destination Data or where you take part in an exchange programme as part of your course); 
• current or potential employers (to provide references and, where students are sponsored by their employer and/or where you take part in a placement, to provide details of progress/attendance); 
• Awarding bodies (e.g. City & Guilds, BPEC, CACHE, OCR, VTCT, Ascentis) in relation to the confirmation of qualifications, and conduct and the accreditation of courses; 
• Government departments and funding bodies where we have a statutory obligation to provide information (e.g. HEFCE, ESFA, the Home Office (in connection with UK visas and immigration)); 
• Crime prevention or detection agencies, including the police and the Department for Work and Pensions and Trading Standards; 
• Parents, guardians, and next-of-kin; 

You are given the opportunity to opt out of some of these data sharing arrangements, for example when you register with us, but you should carefully consider the possible impact of doing this. 

Some of the personal data we process about you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), for example where it is processed by staff operating outside the EEA who work for us or for one of our suppliers, or where personal data is processed by one of our suppliers who is based outside the EEA or who uses storage facilities outside the EEA. There will always be an agreement or contract in place to ensure that your data is handled in accordance with the College’s Data Protection Policy.

In these circumstances, your personal data will only be transferred on one of the following bases:

• Where the transfer is subject to one or more of the "appropriate safeguards" for international transfers prescribed by applicable law (e.g. standard data protection clauses adopted by the European Commission)
• A European Commission decision provides that the country or territory to which the transfer is made ensures an adequate level of protection, or
• There exists another situation where the transfer is permitted under applicable law (e.g. where we have your explicit consent)

Under the GDPR you have the following rights:

• To obtain access to, and copies of, the personal data that we hold about you - when fulfilling your request for a copy of your information, we remove information about other individuals
• To require us to correct the personal data we hold about you if it is incorrect
• To require us to, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, erase your personal data
• To require us to restrict our data processing activities
• To withdraw consent: where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal. Where our processing is in accordance with one of the legal bases outlined above you will not be able to withdraw consent
• To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller
• To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

If you have an issue with the way we process your data that we are unable to help you resolve, you have a right to lodge a complaint with the supervisory authority, which is the Information Commissioner’s Office (ICO). Please see their website for information www.ico.org.uk. If you are dissatisfied, please talk to us in the first instance where we will do our utmost to help.

We will not keep your personal information for longer than we need it for the purposes we have explained above. Subject to any other notices that we may provide to you, we may retain your personal data for the following periods of time after your association with us has come to an end, after which time your information will be destroyed or deleted confidentially: up to one year for any teachers notes; six years for your full student record; and we will retain any Safeguarding records until you reach age 25.