NHS - Senior Healthcare Support Worker

You will study and evidence the  knowledge , Skills, Values and Behaviours of the apprenticeship standard as below, together with meeting requirments of the L3 Diploma units.

C1. Health and wellbeing

C2. Duty of care and candour, safeguarding, equality and diversity

C3. Person centred care, treatment and support

C4. Communication

C5. Personal, People and Quality Improvement

C6. Health, Safety and Security

Together with Options available for your chosen Pathway.

If you did not have the required Maths and English at entry you will also be studying Maths and English at level 2.

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people1. As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence. You may work in a range of services eg hospital, community, health or day case unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers. Duties are delegated to you in line with care plans. Not all duties are routine and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility. You are accountable for your work and for reviewing the effectiveness of your actions. The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model. You may supervise or guide the less experienced staff in your team. You follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.

Show enthusiasm for working in the health sector
• Have basic literacy, numeracy and communication skills on which the apprenticeship will build
• Have a suitable level of physical fitness to perform some aspects of the job roles (eg assisting in moving and handling of people)
• Be willing to undergo Disclosure and Barring Service checks (this is needed as apprentices are likely to work with children, young people or vulnerable adults)
• Be flexible as there may be a requirement to work shifts

You are required to be working in the Health Care sector for 30 hrs per week ideally othewise your end date will be reflected to suit your working hours

There is an end point assessment is to test (in a synoptic way) the skills, knowledge and behaviours of the apprentice as set out in the apprenticeship standard. This provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship and enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work

The end point assessment includes the following components:

1. A multiple choice and short answer test

2. An observation of practice undertaken in the workplace

3. An learning journal completed by the apprentice with an interview

You will gain experience and evidence of meeting the skills and behaviours of the Standards within your work practice. You will be expected to keep a reflective journal and also meet the requirmeents of 20% off the job training as per guidelines. This may include some study during your working hours e.g shadowing, being mentored or training that meets outcomes from standards.

On successful completion of this course you may wish to consider studying for the Bridging Skills in HE course - which prepares you to study HE courses at University There is the option of studying for Apprenticeships at a higer level such as the Nursing Associate, Assistant Practitioner and the Degree Nurse.

You can seek position at a Higher Band within the NHS, Care homes or community.

Funding Band - £5000

Please contact the Apprenticeship team on 01202 205500

Awarding Body:
City & Guilds

Curriculum Area:
Science, Care, Health and Foundation - Health