Free Online Course - Level 2 Certificate in Retail Operations

What you will learn:

Unit 1 - Understanding Customer Service in the Retail Sector

Unit 2 - Understanding the Retail Selling Process

Unit 3 - Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business

Unit 4 - Understanding How a Retail Business Maintains Health and Safety on its Premises

Unit 5 - Understanding Retail Consumer Law

Unit 6 - Understand How to Deal with Customer Queries and Complaints in a Retail Environment

Whether you’re interested in learning for work, career progression or self-development, our range of nationally recognised courses provides a flexible blended approach to your learning.

Explore our extensive range of free adult online qualifications, designed to enhance your skills and knowledge across diverse fields. From honing your office and business acumen to promoting mental health awareness and personal well-being, our courses encompass education, training, health, and social care.

Join us today elevate your expertise and advance your career, at no cost at all.

No previous experience or knowledge of this subject is required.  

No work experience required.

You will be provided with an interactive learning account, containing practical advice and guidance to aid your learning journey. We use an online learning platform known as eAssessor Pro to submit your written answers, all of the online courses are broken into bite-sized topics/sections and you submit your studies for feedback and guidance as you work your way through your chosen course.

Please don’t worry, there are no hidden exams or final assessments. All our online course tutors are industry experts in their own specialised fields and will be supporting you from start to finish on your chosen course.

Please do have a suitable device to study the course upon, we recommend a PC workstation or laptop to allow learners to view their learning account with ease.

Other Free Online courses that you might wish to consider is the Level 2 in Lean Management, Level 2 in Warehousing & Storage,  or our Level 2 in Team Leading, all of these courses very much compliment this course.

Upon completing this course, a wealth of progression opportunities awaits you.

Please Apply Now using our Online Enquiry Form – Web link https://www.thecollege.co.uk/adult-skills/free-online-courses

Our Enrolment Process is complete online and you will be assisted every step of the way by one of our team members.  

If you require any further information or help at all, please email our Free Course Team on freecourses@bpc.ac.uk.

These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, you will be liable to pay a £125.00 Administrative Fee.

All courses are flexible part-time learning, from the comfort of your own home, requiring 3-4 hours of self-study per week. The durations of our online courses vary between 9 weeks to 6 months, depending on the topic and qualification level.

Please Apply Now using our Online Enquiry Form – Web link https://www.thecollege.co.uk/adult-skills/free-online-courses

Our Enrolment Process is complete online and you will be assisted every step by one of our Administration team members. 

If you require any further information or help at all, please email our Free Course Team on freecourses@bpc.ac.uk.

Awarding Body:
NCFE