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Course Overview

Unlock your leadership potential with our free online Level 2 Team Leader Course. Designed to equip you with the skills and confidence to lead effectively, this course covers the principles of team leading, different leadership styles to enhance team performance, and motivation techniques to get the best out of your team members. Effective team management is crucial in today’s job market, where productivity and team outcomes are closely monitored.

Strong team leadership is essential for providing guidance, direction, and instruction within a group, leading to more effective teamwork and more motivated employees. This course is ideal for individuals looking to develop or improve their leadership and team management skills. Course topics include, team coaching, mentoring, understanding business performance and the importance of service excellence.

Enrol today to gain a nationally recognised qualification and the skills to lead teams confidently.

What our learners say:

★★★★★ 5 Star Feedback: "Completing the qualification units has really benefited me in many ways. It has allowed me to expand on basic knowledge I already had, and also given me a wide supply of facts figures and practices that I can use moving forward. I know feel competent and confident of my knowledge on how to lead a team. My assessor was always available to answer any questions I had. He gave me strong support in areas that I found difficult to approach and helped me to see how to answer tricky questions." - Chris

★★★★★ 5 Star Feedback: "This will help me in the future because it gave me an interesting insight of how a team leader should be and the struggles that may arise with it, but it also tells you how to overcome and issues or problems. I received the best support I possibly could, if there was any resubmissions then the question was worded easier for me to understand and my tutor was only an email away if I needed her help, she always replied to me the same day." - Krystal

★★★★★ 5 Star Feedback:  "I enjoyed the whole course! I found many interesting facts for myself, as well as useful knowledge. I love coaching and the parts about coaching and mentoring were the most interesting for me. I received very helpful support and explanations which I needed at the start. As well as amazing, interesting and informative comments on my work." - Iryna

If you require any further information or help at all, please email our Free Course Team on freecourses@bpc.ac.uk

What you will learn:

Principles of Team Leading

Understand Business

Understand How to Communicate Work- Related Information

Understand Customers

Understand How to Deliver Customer Service and Resolve Problems

Understand How to Develop Working Relationships with Colleagues

Introducing to Coaching

Introduction to Mentoring

These funded courses are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years.

Whether you’re interested in learning for work, career progression or self-development, our range of nationally recognised courses provide a flexible blended approach to your learning.

Explore our extensive range of free adult online qualifications, designed to enhance your skills and knowledge across diverse fields.  From honing your office and business acumen to promoting mental health awareness and supporting others, our courses encompass education, training, business, health, and social care.

Join us today elevate your expertise and advance your career, at no cost at all!

Please ensure you have a suitable device to study the course upon, we recommend a desktop or laptop to allow learners to view their learning account and type answers with ease.

No previous experience or knowledge of this subject is required.

You will be provided with an interactive learning account, containing practical advice and guidance to aid your learning journey.  We use an online learning platform known as eAssessor Pro to submit your written answers, all of our online courses are broken into bite-sized topics/sections and you submit your studies for feedback and guidance as you work your way through your chosen course.

Please don’t worry, there are no exams!  Plus, you will supported from start to finish by one of our online course tutors, who are industry experts in their own specialised fields.

Other Free Online Level 2 courses that you might wish to consider are:

  • Mental Health First Aid & Mental Health Advocacy in the Workplace
  • Principles of Lean Organisationbal Management
  • Creating a Business Start-Up
  • LGBT+ Inclusion in the Workplace

All of these qualifications very much complement this course.

This course can serve as a stepping stone for various roles where knowledge of leadreship and team leading is essential. Here are some roles that could benefit from this qualification:

  • Team Leader: Leading a small team in a variety of settings, such as retail, office environments, or production. You would be responsible for managing team performance, providing support and guidance, and ensuring that team goals are met.

  • Customer Service Team Leader: Managing a team of customer service representatives, ensuring high-quality customer interactions. You would lead by example, train new staff, and handle escalated issues.

  • Sales Team Leader: Leading a team of sales representatives, setting targets, and providing motivation to achieve sales goals. This role involves performance monitoring and mentoring team members to drive success.

  • Retail Supervisor: Overseeing staff in a retail environment, ensuring customer service standards are met, managing stock levels, and handling any issues that arise on the shop floor.

Please note that while this qualification provides a strong foundation, further training or qualifications may be necessary for more advanced or specific roles.

These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, or do not actively engage by regularly submitting work, you will be liable to pay a £125.00 Administrative Fee.

These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, you will be liable to pay a £125.00 Administrative Fee.

All courses are flexible part-time learning, from the comfort of your own home, requiring 3-4 hours of self-study per week. The duration of this course is 21 weeks.

Please 'Apply Now' using our Online Enrolment Form.

If you require any further information or help at all, please email our Free Course Team on freecourses@bpc.ac.uk

Awarding Body:
NCFE

Curriculum Area:
Commercial Delivery - Commercial Delivery

Course Options

Start Date

Various

Attendance

Online

Duration

21 Weeks

Enrol