Free Online Course - Level 2 Certificate in Business Administration Knowledge

What you will learn:

Principles of Providing Administrative Services

Principles of Business Document Production and Information Management

Understand Communication in a Business Environment

Understand Employer Organisations

Understand How to Develop Working Relationships with Colleagues

Understand how to store, retrieve and archive information

Understand customer service 

These funded courses are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years.

Whether you’re interested in learning for work, career progression or self-development, our range of nationally recognised courses provide a flexible blended approach to your learning.

Explore our extensive range of free adult online qualifications, designed to enhance your skills and knowledge across diverse fields.  From honing your office and business acumen to promoting mental health awareness and supporting others, our courses encompass education, training, business, health, and social care.

Join us today elevate your expertise and advance your career, at no cost at all!

Please ensure you have a suitable device to study the course upon, we recommend a desktop or laptop to allow learners to view their learning account and type answers with ease.

No previous experience or knowledge of this subject is required.

You will be provided with an interactive learning account, containing practical advice and guidance to aid your learning journey.  We use an online learning platform known as eAssessor Pro to submit your written answers, all of our online courses are broken into bite-sized topics/sections and you submit your studies for feedback and guidance as you work your way through your chosen course.

Please don’t worry, there are no exams!  Plus, you will supported from start to finish by one of our online course tutors, who are industry experts in their own specialised fields.

No work experience is required.  

Other Free Online Level 2 courses that you might wish to consider are:

• Lean Organisation Management Techniques

• Principles of Customer Service

• Principles of Team Leading

• Retail Operations

All of these qualifications very much complement this course.

This course can serve as a stepping stone for various roles where knowledge of business administration is essential.  Here are some roles that could benefit from this qualification:

• Administrative Assistant: Supporting office functions by managing tasks such as filing, data entry, answering phone calls, and scheduling meetings. You would play a key role in ensuring the smooth day-to-day running of the office.

• Office Administrator: Overseeing office operations and providing administrative support to staff and management. This role involves organising schedules, managing office supplies, and maintaining effective communication within the workplace.

• Receptionist: Acting as the first point of contact for clients or visitors, handling phone calls, managing appointments, and performing general administrative tasks in an office or front-desk setting.

• Personal Assistant (PA): Providing administrative support to a senior manager or executive. You would handle diary management, travel arrangements, correspondence, and various organisational tasks.

• HR Administrator: Supporting the human resources department with administrative tasks, including maintaining employee records, handling recruitment paperwork, and assisting with payroll processing.

Please note that while this qualification provides a strong foundation, further training or qualifications may be necessary for more advanced or specific roles.

These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, or do not actively engage by regularly submitting work, you will be liable to pay a £125.00 Administrative Fee.

These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, or do not actively engage by regularly submitting work, you will be liable to pay a £125.00 Administrative Fee.

All courses are flexible part-time learning, from the comfort of your own home, requiring 3-4 hours of self-study per week. The duration of this course is 21 weeks.

Please 'Apply Now' using our Online Enrolment Form.

If you require any further information or help at all, please email our Free Course Team on freecourses@bpc.ac.uk

Benefits:

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you without the need to attend college
• Gain relevant skills, knowledge and understanding, leading to improved experience for those using your services

Awarding Body:
NCFE

Curriculum Area:
Commercial Delivery - Commercial Delivery