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Course Overview

In a competitive market, a reputation for good customer care and customer service can give your business the leading edge. Make your customers love you, not leave you!

Can your business thrive or develop without good customer relations and good customer service? This workshop will encourage you to review your current practice, acknowledge your strengths as well as your weaknesses and prepare for improvement.

There are no formal entry requirements.

Progress monitoring is informal with continuous assessment throughout the day.

You may want to attend further one day professional development workshops such as Motivating and Building your Team and Performance Management.

Here at The College we have a reputation for offering excellent skills training. Our lecturers are professionals in their chosen fields, with sound experience, knowledge and expertise.

£175.00